The tech that serviced your door must not understand simple mechanics. The tracks do not move, so they do not need to be lubricated. All that does is make a mess. The rollers and hinges DO move, so it is logical to lubricate them, at the hinge barrel or pivot point, and in the little area near the stem of the rollers where you can see the bearings. Adding a bit of lube to the torsion spring also cuts down on the friction between the coils and makes the spring glide easier. However, too much will make it spritz out lube as the door opens and closes, and that it less than desirable. Same thing for pulleys on an extension spring door.
If you are replacing an old garage door, the first step is to measure your garage opening to ensure you are choosing a door with the correct dimensions. Even if you feel confident that your door is a standard size, measuring first can help ensure that buying your door is an enjoyable and smooth process. View our installation guide to get the needed measurements for your door. If you find that you have an odd-sized garage door, use our QuickDraw tool to see how a specific model will look in your desired size. If you have a unique vision for your home's curb appeal, Clopay can also design custom garage doors to meet your specifications.
Self-storage roll-up doors operate in a similar manner to steel-rolling door springs. Like a steel rolling door, the curtain on these doors wraps around itself as the door opens. The primary difference, however, is that steel rolling doors are made of interlocking slats, while self-storage roll-up doors are just one piece of steel. While steel rolling doors are typically found in heavier commercial and industrial environments, self-storage roll-up doors are common in self-storage facilities.
Keith was awesome. Our garage door had a major meltdown, and was completely inoperable. Keith was not only on time, but he was friendly and explained the repair process thoroughly. As the door was stuck partially open, his prompt arrival and repair expertise gave us the peace of mind of having a large access point to our home being resecured. Thank so much!
The power to your garage is out with the door shut, and you need to get your car out or you'll have to take a bus. You'll notice a cord—usually with a red handle—dangling down from the guide track that the opener uses to open and close the door. This is the manual override. Once pulled, it allows you to open and close the door with your own power in the form a little elbow grease.
The torsion springs on steel rolling doors work the same way as other torsion springs in the garage door industry. When the door is closed, the spring is wound. The spring is secured to a spring anchor bracket on one end and to the shaft on the other. When the steel rolling door opens, the spring in the barrel supports most of the door weight. The remainder of this weight is lifted by the chain hoist or the operator.

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