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When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.
Measuring garage door torsion springs is precise, technical work. It often stumps experienced machinists, engineers, and garage door service technicians. In the door business, we often make mistakes ordering springs. The standard joke is that we'll use them as boat anchors, but you may not have a boat! Click to learn how to avoid ordering a boat anchor.
For Sears Garage Door Installation and Repair Services, making your garage door safe is as important as making it function well. For this reason, all of our repair services and tune-ups feature a 20-point safety check. Our technician will carefully examine your garage door panels, springs, sensors, safety release, hardware, track, and more. This ensures that, not only has our work been done well, but that your garage door poses no danger to your vehicles or family. Due to the intricacy of garage door systems, only garage service professionals should attempt to adjust, repair, or service door equipment.
After thousands of cycles opening and closing your garage door, you may start to hear it getting louder and louder. This is relatively easy to notice. What you may not easily see is that after years of operation, and possible maintenance neglect, is the dirt and debris trapped in the roller bearings. This can lead to the rollers turning inefficiently causing bent tracks and rollers. Eventually, if the rollers are in very bad condition, the door may come off the tracks or bust loose from the roller hinges.
Are the tracks themselves properly aligned? Vertical tracks should be perfectly straight and the same height as one another. Horizontal ones should slant down slightly toward the back of the garage. To set them in proper alignment: loosen - don't remove - bolts and screws for each mounting bracket. Tap the tracks back into proper position. Re-tighten the bolts and screws. Once you've got the tracks aligned properly, take the time to get rid of whatever hardened grease or dirt has built up inside them or on the rollers with a concentrated household cleaner. Be sure to wipe both rollers and tracks dry after cleaning.
Home Depot local Service Providers are background checked, insured, licensed and/or registered. License or registration numbers held by or on behalf of Home Depot U.S.A., Inc. are available at homedepot.com/licensenumbers or at the Special Services Desk in The Home Depot store. State specific licensing information includes: AL 51289, 1924; AK 25084; AZ ROC252435, ROC092581; AR 228160518; CA 602331; CT HIC.533772; DC 420214000109, 410517000372; FL CRC046858, CGC1514813; GA RBCO005730, GCCO005540; HI CT-22120; ID RCE-19683; IA C091302; LA 43960, 557308, 883162; MD 85434, 42144; MA 112785, CS-107774; MI 2101089942, 2102119069; MN BC147263; MS 22222-MC; MT 37730; NE 26085; NV 38686; NJ 13VH09277500; NM 86302; NC 31521; ND 29073; OR 95843; The Home Depot U.S.A., Inc. is a Registered General Contractor in Rhode Island and its Registration Number is 9480; SC GLG110120; TN 47781; UT 286936-5501; VA 2705-068841; WA HOMED088RH; WV WV036104; WI 1046796.
Your garage door is most likely the largest opening on your home, and as a result, it can affect your home’s energy efficiency. For homes in areas that experience colder winters or warmer summers, choosing an insulated door can save you money and improve the comfort of your home. Doors insulated with our Intellicore® insulation technology operate more quietly and are more durable. We also offer insulated glass window options that can help maintain energy efficiency and allow natural light into your garage. Visit our insulation guide to learn more about garage door insulation, or learn more about Intellicore® here.
There are many lubricants out there but many garage door experts suggest using WD-40 (or similar light weight oil) twice a year to keep garage doors in working shape. All the moving parts of the door should be lubricated, including the hinges, the springs and the rollers. A bead of oil across the top of the springs will give a nice coating, and spraying the rollers is most effective. Also, it’s a good idea to check your garage door hardware for loose screws, nuts and bolts as you lubricate.
"We had an unusual repair requirement. We have horizontal sliding steel doors on our 1950's equipment shed. The upper track was damaged by a roofer's forklift while they were loading supplies onto the roof. The track is made out of very heavy steel, not like the track in today's doors. Toby, responded to my request very quickly and came out of his way to inspect the damage. Although it was not something that he had encountered before, he was able to fix the track and the door is operating better than it has in years. Thank you."
Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up.
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Because your garage door is a major entryway to your home, it is important to keep it in good working order for your own safety, security, and convenience. Choosing the right style and appropriate materials will lessen the amount of repairs that may arise. Additionally, investing in regular maintenance can be cost-effective in the long run. If your garage door is in need of major repair, it is best to call a professional garage door repair company for assistance. Typically, the company will charge for at least one hour for making a service call. However, the benefits of a professional repair job can well outweigh any costs, as a professional can ensure the safety, security, and proper operation of your garage door.
Using your drill, add tension to the torsion spring. This system uses a single spring for a double door, but many manufacturers use two springs for a double door. The painted line on the spring acts as a gauge for the number of turns you put on the spring. To keep the bar from turning while you’re adding tension, attach a locking pliers to the bar on both ends of the spring. Apply lubricant for garage doors to the spring.
That sagging garage door is getting harder and harder to open. Garage doors, especially older, wooden models, are as susceptible to the ravages of time and gravity as the rest of us. If your aging doors are a little saggy, square them up with the tension rods positioned on the back of the door. The rods are placed diagonally from top to bottom corners and can be tightened at a turnbuckle to straighten out the door--do a little at time to allow the door to adjust to the change. If your door isn't already equipped with tension rods, you can buy them at home centers.