You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
I'm not a professional, but I watched as my garage doors were serviced last year. The tech used a spray lubricant (I had bought a different brand in the garage door section of a home improvement store). He sprayed the inside of the entire track, top and bottom, the rollers that ride along the track, and all hinges on the door. He sprayed each hinge twice -- once on each side. The techs were more generous with the lubricant than I was when I'd done it before, so don't be afraid to give it a good squirt.
Dealing with a garage door that needs a repair service can be a frustrating experience. That why we are committed to exceeding your garage door repair service in Naperville, IL expectations. Our reputation is built from thousands of satisfied customers over the past 30 plus years in the Western Suburbs of Chicago. Whether it is a broken spring, or a garage door opener that need a repair, make us your first call in Naperville, IL.
After thousands of cycles opening and closing your garage door, you may start to hear it getting louder and louder. This is relatively easy to notice. What you may not easily see is that after years of operation, and possible maintenance neglect, is the dirt and debris trapped in the roller bearings. This can lead to the rollers turning inefficiently causing bent tracks and rollers. Eventually, if the rollers are in very bad condition, the door may come off the tracks or bust loose from the roller hinges.
My one mild complaint is the seemingly excessive safety measures taken when you close the door. The alarm is, well, alarming. And the flashing lights tend to frighten people who aren't expecting them. I've seen Craftsman smart garages that just close like normal. I'd really prefer to not have a small light show announcing my door is closing every time.
Instead, try other methods that might break the frozen connection between the door and the floor. For example, you can use a heat gun or hair dryer to melt the ice and free the door. Standard de-icing products can also work. And if you are careful not to damage the door or the seal on the bottom of the door, you can use a flat shovel or similar tool to chip away at the ice. 

In 1921, C.G Johnson invented the upward-acting garage door and revolutionized the way the world entered their homes. For more than 97 years, Overhead Door™ garage doors have been securing and providing families access to their homes. Overhead Door™ garage doors are assembled in the United States and sold at over 450 authorized Ribbon Distributors throughout North America. The Overhead Door™ brand and Overhead Door™ distributors are synonymous with quality and dependability. To ensure you are getting the genuine, the original, make sure to always look for the Red Ribbon.

In most Rite-Hite dock levelers, a ring rolls in the curve of a lip keeper as someone walks across the deck of the dock leveler. This allows the lip assist bar attached to the ring to push the lip up. Over time, the bar connecting the ring and the lip assist bar wears out, and the ring is unable to stay on the track of the lip keeper.This indirectly prevents the lip from raising when someone pulls the pull chain. This tutorial demonstrates how to properly replace a worn lip assist bar in a Rite-Hite dock leveler.
My double garage doors would not open and close properly. We also needed a keypad installed. A snow storm was approaching and we needed the repairs asap. We called Sunday, you came Monday afternoon, replaced spring sets for both doors, installed keypad and we were set. Very professional, got a detailed inspection of both doors and was happy to receive honest appraisal of necessary repairs. Thanks to you we were able to prepare for the storm without worrying how to get the garage doors open to shovel the driveway. Will contact again to completely replace doors. Thanks again.
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.
For Sears Garage Door Installation and Repair Services, making your garage door safe is as important as making it function well. For this reason, all of our repair services and tune-ups feature a 20-point safety check. Our technician will carefully examine your garage door panels, springs, sensors, safety release, hardware, track, and more. This ensures that, not only has our work been done well, but that your garage door poses no danger to your vehicles or family. Due to the intricacy of garage door systems, only garage service professionals should attempt to adjust, repair, or service door equipment.
When picking the best garage door for you, a good place to start is with material type. Most garage doors are made from either wood, steel or fiberglass. These three materials are strong, durable and each have their unique benefits at various price points. In order to pick the perfect fit for your home we have developed the DoorView® garage door designer. This interactive visualizer tool helps you design your dream door and allows you to see how it will look on your home with just the push of a button. You can also try it on your Apple iPad and Android devices.
In 1921, C.G Johnson invented the upward-acting garage door and revolutionized the way the world entered their homes. For more than 97 years, Overhead Door™ garage doors have been securing and providing families access to their homes. Overhead Door™ garage doors are assembled in the United States and sold at over 450 authorized Ribbon Distributors throughout North America. The Overhead Door™ brand and Overhead Door™ distributors are synonymous with quality and dependability. To ensure you are getting the genuine, the original, make sure to always look for the Red Ribbon.
Are the tracks themselves properly aligned? Vertical tracks should be perfectly straight and the same height as one another. Horizontal ones should slant down slightly toward the back of the garage. To set them in proper alignment: loosen - don't remove - bolts and screws for each mounting bracket. Tap the tracks back into proper position. Re-tighten the bolts and screws. Once you've got the tracks aligned properly, take the time to get rid of whatever hardened grease or dirt has built up inside them or on the rollers with a concentrated household cleaner. Be sure to wipe both rollers and tracks dry after cleaning.
Spring Issues - Unless it is due to an obstruction of some type, uneven movement of your garage door is likely caused by a problem with the spring mechanism. Roll-up doors generally have one center-mounted torsion spring. The tension on torsion springs is great. Therefore, it is necessary to call a professional for any repairs to this type of spring mechanism to avoid serious injury. Because replacement of these springs or cables in a garage door can take at least two or three hours of labor, costs can average $300 or more.
Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.
So you've changed the batteries. You've reprogrammed the remote and the mountain that is your garage door still will not be moved. It's quite possible that your opener's motor may need replacing. Cost for replacing these motors runs around $100 and can be purchased at most hardware stores. If you don't have time right now to fix it, but you still need to open that door, there's a red cord that hangs down from the motor which will temporarily disconnect your door from its power, enabling you to open the door manually. 

However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
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