“Every spring on every garage door will break,” says Jim Rice, owner of Broad Ripple Overhead Doors & Openers in Indianapolis. “After so many thousand times up and down, it gets metal fatigue and snaps. At least once a year, you should disconnect the garage door springs and lift the door up manually to see how well it’s balanced. Unless you hear metal screeching or something breaks, you don’t need us.”
Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.